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What we have advised in this Workbook is:
· Answer the questions by “yes” or “no” so that you will know the strong and weak points in your business knowledge.· Complete the exercises in business practice to improve your business knowledge. If you found that you had any difficulties in completing the exercises or if you want to learn more, always read again the corresponding section in the Handbook. Then you will be able to complete the exercises easily.
· Take action by using the action programme part of the Workbook to write down:
(a) Your business problems.
(b) What must be done?
(c) By whom?
(d) By when?
Lastly, remember that you should always ask yourself questions about your business as the Workbook does. This means that the best way to improve your business is to look at it in a critical way, ask yourself questions about it and then write down action programmes which do something about solving your problems.
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