Acknowledgements

The inspiration for this guide came from the highly readable (and useful) 50 simple things you can do to save the earth. This small publication describes 50 practical, simple, but highly effective things that almost anyone can apply. We wanted to provide PHC managers with a similar guide that would describe simple, practical and effective things that they could do to improve their own management.

There are literally hundreds of self-improvement books for managers that contain useful advice. URC staff and consultants reviewed many of these books looking for appropriate tips that fit the special needs of PHC managers in developing countries. We also polled our own staff, colleagues, and PHC managers themselves to identify other useful tips.

Jack Reynolds, Maria Francisco and Susan Gearon collected and compiled most of the 100 tips in this guide. We also want to thank Lynn Marshall for providing us with a large amount of material, and Julia Friend who conducted an extensive literature search and compiled an additional set of tips.

Many of the tips included in this guide are adapted from commercial publications, which are identified in the References, and which we gratefully acknowledge. Others come from our own experience and the combined experience of many colleagues and experts. We wish to thank all of the managers, consultants, and others with first-hand PHC experience who generously contributed their experiences and guided us to other sources.