Back to Home Page of CD3WD Project or Back to list of CD3WD Publications

---

Handbook for Emergencies - Second Edition (UNHCR, 1999, 414 p.) (introduction...) Using the Handbook Introduction Abbreviations UNHCR's Mission Statement 1. Aim and Principles of Response (introduction...) Definition and Aim Responsibilities Principles of Response 2. Protection (introduction...) Introduction Protection in Emergencies Initial Actions Physical Safety of Refugees Emergencies as a Result of Changes in Government Policy Other Persons of Concern to UNHCR Durable Solutions Key References Annexes 3. Emergency Management (introduction...) Introduction The Key Emergency Management Functions Stages in Refugee Emergency Operations Key References 4. Contingency Planning (introduction...) Introduction Planning as a Process Contingency Planning Tasks Characteristics of a Good Plan Key References Annexes 5. Initial Assessment, Immediate Response (introduction...) Introduction Organizing the Assessment Immediate Response Protection and Material Assistance Key References Annexes 6. Operations Planning (introduction...) Introduction Operations Planning Tasks Allocation of Responsibilities Annexes 7. Coordination and Site Level Organization (introduction...) Coordination Organization at the Site Level Key References Annexes 8. Implementing Arrangements (introduction...) Introduction Implementing Arrangements Implementing Procedures Monitoring, Reporting and Evaluation Special Considerations Key References Annexes 9. External Relations (introduction...) Relations with Government and Diplomatic Corps Relations with the Media Funding and Donor Relations Formal Written Communications Annexes 10. Community Services and Education (introduction...) Overview Introduction Organizing Community Services Human Resources Family Tracing and Reunification Groups at Risk and Vulnerable Groups Education Key References Annexes 11. Population Estimation and Registration (introduction...) Overview Introduction Population Estimates Registration Key References Annexes 12. Site Selection, Planning and Shelter (introduction...) Overview Introduction Organization of Response Criteria for Site Selection Site Planning: General Considerations Site Planning: Specific Infrastructure Shelter Reception and Transit Camps Public Buildings and Communal Facilities 13. Commodity Distribution (introduction...) Overview When to start distribution Choosing a Commodity Distribution System Components of Distribution Systems The Role of Refugee Women Monitoring Key References 14. Health (introduction...) Overview Introduction Health Assessment, Planning, Monitoring and Surveillance Main Health Programmes Organization of Refugee Health Care Human Resources and Coordination Key References Annexes 15. Food and Nutrition (introduction...) Overview Introduction Organization of Food Support Nutritional Assessments General Feeding Programme Selective Feeding Programmes Infant Feeding and use of Milk Products Key References Annexes 16. Water (introduction...) Overview Introduction Assessment and Organization The Need Immediate Response Water Supply Systems Water Sources Pumping Equipment Treatment Storage Distribution Key References 17. Environmental Sanitation (introduction...) Overview Introduction Basic Principles And Standards Human Resources And Organization Human Excretia Disposal Solid Wastes Wastewater Pest and Vector Control General Hygiene Disposal Of The Dead Key References Annexes Annexes 18. Supplies and Transport (introduction...) Overview Introduction Organization of the Supply Chain Supplies Transport Reception of Goods Storage Stock Management Key References Annexes 19. Voluntary Repatriation (introduction...) Overview Introduction UNHCR's Role in Voluntary Repatriation Conditions For a Voluntary Repatriation On Route On Arrival in Country of Origin Key References Annexes 20. Administration, Staffing and Finance (introduction...) Introduction Emergency Staffing Budget and Finance Non-Expendable Property and Office Supplies Office Premises Official Transport Office Organization Key References Annexes 21. Communications (introduction...) Introduction Communications Management Telecommunications UNHCR Telecommunications Network Field Preparations Key References Annexes 22. Coping with Stress (introduction...) Introduction Identifying Stress Symptoms Techniques for dealing with Stress Key References 23. Staff Safety (introduction...) Introduction The UN Security System Essential Plans Security Security Management Key References 24. Working with the Military (introduction...) Introduction Categories of Military Forces Possible Roles of Military Forces in Humanitarian Operations Coordination Between Military Forces and Civilian Agencies Key References Appendix 1 - Catalogue of Emergency Response Resources Appendix 2 - Toolbox Appendix 3 - Memoranda Appendix 4 - Glossary